Terms of service

TERMS AND CONDITIONS

Last updated: April 18, 2026

These Terms and Conditions govern your use of our website and the purchase of products from Veloura Studio. By accessing our website and/or placing an order, you agree to be bound by these Terms.

1. COMPANY INFORMATION
Veloura Studio
Company Number: 17150676
Registered Office:
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom

Email: velourastudio@hotmail.com
Phone: +39 350 817 3456

2. ELIGIBILITY
By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.

3. PRODUCTS
We make every effort to display our products as accurately as possible. However, we cannot guarantee that colors or images displayed on your device will be completely accurate.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4. PRICING AND PAYMENTS
All prices are listed in the selected currency and may include or exclude applicable taxes depending on your location.

We reserve the right to change prices at any time without prior notice.

Payments must be made in full at the time of purchase through the available payment methods on our store.

5. ORDER ACCEPTANCE
We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraud or unauthorized transactions

If your order is canceled after payment, you will receive a full refund.

6. SHIPPING
We ship from logistics centers based in Italy and serve customers in Italy, the European Union, and the United Kingdom.

Estimated delivery time is 5–10 business days. These are estimates and not guaranteed delivery times.

We are not responsible for delays caused by customs, couriers, or unforeseen circumstances.

7. RETURNS AND REFUNDS
Please refer to our Return & Refund Policy for detailed information regarding returns, refunds, and your right of withdrawal.

8. INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, images, logos, and designs, is the property of Veloura Studio and is protected by intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written consent.

9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Veloura Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

10. WARRANTY DISCLAIMER
All products are provided “as is” and “as available” without warranties of any kind, except as required by applicable law.

11. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the United Kingdom.

For customers residing in the European Union, mandatory local consumer protection laws will also apply.

12. CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

13. CONTACT INFORMATION
For any questions about these Terms, please contact us at:
velourastudio@hotmail.com

These Terms comply with EU and UK regulations and are suitable for international e-commerce via Shopify.